Contact Us

Existing Customers

If you are an existing customer, please call us on 020 7720 2266 during office hours (9:00am to 5:00pm, Monday to Friday, excluding bank holidays) or email our team using the form below. Our London-based Customer Care Team will respond to your enquiry personally.

Order Tracking

If you are looking to track your delivery, please click here: Track My Order

Product Information

If you would like any further information about our products and services please email us using this chat window.

Returning items

If you wish to return an item, please visit our returns page. Please ensure that you contact us by email or telephone to obtain a returns authorisation number and the returns address for your product(s) prior to returning your product.

Orders by post

If you'd prefer not to purchase over the telephone or by using the internet, you can order and pay by post. Please include the item(s) that you require on a separate piece of paper along with your delivery address and a contact telephone number. As all of our products include free postage and packing, there is no need to add any money to the product price to cover these costs.

Please make all cheques payable to "Health and Care (UK) Limited" and send your order to:

Health and Care,

Unit 6,

Union Court,

London,

SW4 6JP.

Please note we do not offer collections of products from our offices.

Lost mail and investigations

After 21 days have passed, we will be able to investigate the matter further with Royal Mail. Please see our delivery information page for more information.